IN COMPLIANCE WITH THE RGPD
2018
VF – 01/04/2024
This confidentiality policy defines and informs you of the manner in which Dynami Aviation Ops uses and protects the information that you may transmit to us when you use this site, which is accessible from the following URL : www.dynami-aviationops.com.
Please note that this privacy policy may be amended or supplemented at any time by Dynami Aviation Ops, in particular in order to comply with any changes in legislation, regulations, case law or technology. In such a case, the date of the update will be clearly identified at the top of the present policy. These modifications are binding on the User as soon as they are put online. The User should therefore consult this confidentiality and cookie use policy on a regular basis in order to take note of any changes.
In general, you can visit the Dynami Aviation Ops website without disclosing any personal information about yourself. In any case, you are in no way obliged to transmit this information to Dynami Aviation Ops.
However, if you refuse, you may not be able to benefit from certain information or services that you have requested. In some cases, Dynami Aviation Ops may ask you to provide the following information :
- Identification data (in particular surname, first name, customer number, etc.);
- Contact details (including postal or e-mail address);
- Usage data (in particular web pages visited, destinations called) ;
- Connection data (in particular your computer’s IP address, connection and usage logs);
- Financial data (average and historical payments);
- Commercial data (list of products and services available to you);
- Location data;
- Content data.
It is important that the information you send us is accurate and up to date and that you inform us immediately of any significant changes concerning you.
By providing this information, you expressly agree to it being processed by Dynami Aviation Ops, for the purposes indicated in paragraph I-2 below “Purposes of processing”.
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and the French Data Protection Act (Loi Informatique et Libertés) of 6 January 1978 as amended, Dynami Aviation Ops informs you of the following.
I-1. Identity of the data controller
The data controller is Dynami Aviation Ops, whose registered office is at 900 Chemin de l’Aumone Vieille, Bât B2, Parc de l’Angevinière, 13400 Aubagne, FRANCE.
I-2. Purposes of processing
Dynami Aviation Ops may process your Personal Information:
a) As part of the performance of a contract
- Customer account management;
- Customer or user identification and authentication;
- Customer communications (technical and commercial support);
- Management of pre-litigation, litigation and unpaid debts;
- Managing people’s rights and requests to exercise their rights;
- Provision and operation of services;
- Hosting customer or user data;
- Administration and management of the network and services.
b) For the purposes of legitimate interests or, where applicable, on the basis of your consent: Fighting fraud and preventing non-payment:
- Expanding and enhancing the customer/prospect base;
- Provision of localised content and personalised recommendations based on usage analysis;
- Development of Dynami Aviation Ops products and services or those of third parties and commercial prospecting;
- Organisation of competitions;
- Carrying out statistical studies, analyses and audience measurement;
- Network deployment and operation;
- Securing the network.
c) To ensure compliance with current legal and regulatory obligations
I-3. Recipients
Only Dynami Aviation Ops is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the sub-contractors that Dynami Aviation Ops may call upon.
I-4. Shelf life
We only keep your data for as long as is necessary to fulfil the purposes mentioned above or to enable us to meet our legal obligations.
I-5. Security of your data
Dynami Aviation Ops has defined technical and organisational measures to protect your data in an appropriate manner according to its nature, the extent of the processing and its accessibility. This may involve, for example, data encryption, access rights management, secure data flows, etc.
All our employees and service providers must respect the security and protection of your data.
II-1. Right of access and communication of data
You have the right to access your Personal Information in writing only.
However, due to Dynami Aviation Ops’ obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you can prove your identity, in particular by producing a signed photocopy of your valid identity document.
Dynami Aviation Ops will have the right, if necessary, to oppose manifestly abusive requests (by their number, repetitive or systematic nature).
To help you with your request, particularly if you wish to exercise your right of access by sending a written request to the postal address mentioned in paragraph II-5 “How to exercise your right”, you will find a model letter to send to us on the website of the Commission Nationale Informatique et Libertés – CNIL (https://www.cnil.fr/).
II-2. Right to rectify data
Under this right, you are entitled by law to request the rectification, updating, blocking or deletion of any data concerning you that may be inaccurate, incorrect, incomplete or obsolete.
You can also define general and specific directives relating to the fate of your personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their relative be taken into account and/or that the necessary updates be made.
To help you with your request, particularly if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, please send a written request to the postal address given in point 1. The Commission Nationale Informatique et Libertés (CNIL) website (https://www.cnil.fr/) provides a model letter to be sent to us.
II-3. Right to object
This right can only be exercised in one of the following two situations:
- Where the exercise of this right is based on legitimate grounds; or
- When the purpose of exercising this right is to prevent the data collected from being used for commercial prospecting purposes.
To help you with your request, particularly if you wish to exercise your right to object by sending a written request to the postal address given in point 1, you will find a model letter to send to us on the website of the Commission Nationale Informatique et Libertés – CNIL (https://www.cnil.fr/).
II-4. In the event of death
See paragraph II-2 “Right to rectify data”.
II-5. Terms of exercise
You can exercise your rights at any time by sending a letter to :
Dynami Aviation Ops SAS – Service Client – RGPD – 900 Chemin de l’Aumone Vieille, Bât B2, Parc de l’Angevinière, 13400 Aubagne, FRANCE.
You will need to provide your full name and a copy of your ID.
If you are not satisfied with our dealings, you can contact the Commission Nationale de l’Informatique et des Libertés (CNIL) at the following address:
CNIL – 3 place de Fontenoy – TSA 80715 – 75334 Paris cedex 07
II-6. Response times
Dynami Aviation Ops undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.
II-7. Complaint to the competent authority
If you consider that Dynami Aviation Ops is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or a request with the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by visiting the CNIL website (https://www.cnil.fr/).
When you visit the Dynami Aviation Ops website (www.dynami-aviationops.com) for the first time, you will be warned by a banner at the bottom of your screen that information relating to your browsing may be recorded in files known as “cookies”. Our policy on the use of cookies gives you a better understanding of the measures that we implement when you browse our website. In particular, it informs you about all the cookies present on our website, their purpose (see paragraph III-1.) and tells you how to configure them (see paragraph III-2 c – “You have various tools for configuring cookies”).
III-1. General information about cookies on the Dynami Aviation Ops website.
Dynami Aviation Ops, as the publisher of this website, may install a cookie on the hard disk of your terminal (computer, tablet, mobile, etc.) in order to guarantee you smooth and optimal browsing on our website.
Cookies” are small text files of limited size that enable us to recognise your computer, tablet or mobile phone so that we can personalise the services we offer you.
The information collected through cookies does not in any way allow you to be identified by name. It is used exclusively for our own purposes in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except where Dynami Aviation Ops has obtained your prior consent or where disclosure of this information is required by law, court order or any administrative or judicial authority empowered to deal with such matters.
In order to provide you with a better understanding of the information that cookies identify, you will find below a table listing the different types of cookies likely to be used on the Dynami Aviation Ops website, their name, their purpose and the length of time they are retained.
III-2. Configuring your cookie preferences
You can accept or refuse the deposit of cookies at any time When you first connect to the Dynami Aviation Ops website (www.dynami-aviationops.com), a banner briefly presenting information on the deposit of cookies and similar technologies appears at the top or bottom of your screen. This banner warns you that by continuing your navigation on the Dynami Aviation Ops website (www.dynami-aviationops.com) (by loading a new page or clicking on various elements of the site, for example), you are accepting the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.
Depending on the type of cookie in question, your consent to the placing and reading of cookies on your terminal may be required.
a) Cookies exempt from consent
In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies do not require your prior consent insofar as they are strictly necessary for the operation of the website or their sole purpose is to enable or facilitate communication by electronic means. These cookies include session identifiers, authentication cookies, load balancing session cookies and cookies used to personalise your interface. These cookies are fully subject to this policy insofar as they are issued and managed by Dynami Aviation Ops.
b) Cookies requiring your prior consent
This requirement applies to cookies issued by third parties and described as “persistent” in that they remain on your terminal until they are deleted or expire.
As such cookies are issued by third parties, their use and storage are subject to their own confidentiality policies. This family of cookies includes audience measurement cookies, advertising cookies and social network sharing cookies (notably from Facebook, YouTube, Twitter and LinkedIn).
Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies enable you to easily share some of the content published on the Dynami Aviation Ops website (www.dynami-aviationops.com), in particular via a sharing application “button” depending on the social network concerned. Four types of social network sharing cookies are present on the Dynami Aviation Ops site.
c) You can use various tools to set your cookie parameters
Most Internet browsers are configured by default to allow cookies to be deposited. Your browser gives you the opportunity to modify these standard settings so that all cookies are systematically rejected, or so that only some cookies are accepted or rejected, depending on the sender.
ATTENTION: We draw your attention to the fact that refusing to deposit cookies on your terminal may nevertheless alter your user experience and your access to certain services or functions of this website. Dynami Aviation Ops declines all responsibility for any consequences related to the deterioration of your browsing conditions that may occur as a result of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences shall not constitute damage and you shall not be entitled to claim any compensation as a result.
Your browser also allows you to delete existing cookies from your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings have no effect on your browsing experience, but you will lose all the benefits provided by the cookie.
d) Setting your browser parameters
Each Internet browser has its own cookie management settings. To find out how to modify your cookie preferences, and for more information about cookie management tools, please consult the CNIL website (https://www.cnil.fr/).
For more information or any additional request, please contact us at the following address contact@dynami-aviationops.com.
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